Question

Help! My keyboard or mouse isn't working!

Assist me now this is an emergency!

Hello, thank you for reaching out!

Please ensure the following is done before proceeding:

 

Check that your hands and fingers are attached to your arms. If so, please try the following steps:

 

Does pressing the keys and moving the mouse show input on the screen?

No...

Unplug the keyboard and mouse and try plugging into another USB port.

Still No...

Is your keyboard/mouse wired or wireless?

Wireless...

Get new batteries and try again.

Wired...

Restart your computer. If it still doesn't work, ask Systems for a new keyboard/mouse.

 

Still doesn't work?

Bang your head on the wall.

 

Keyword: keyboard, mouse, wired, wireless, battery, batteries, input, keystroke

Article ID: 3
Type: FAQ
Classification: Setup / Reboot
Created: 10 Jan 2023 12:12:16
Modified: 10 Jan 2023 12:30:33
Item Types: Keyboard