[WEB BROWSER] - Clear the Browser Cache /Page won't load or login

Summary

1st - press CTRL + F5 while the URL is loaded.   If this doesn't work ->

Clear browser cache for various web browsers.

Useful for when websites are not loading correctly, not connecting, etc..

Chrome 

Press Ctrl + Shift + Del together > Advanced > Change Time range to “All time” and ensure the following are checked: 

  • Browsing history 

  • Download history 

  • Cookies and other site data 

  • Cached images and files 

  • Site Settings 

  

Firefox 

Click on the 3 horizontal lines icon to the top-right > Settings > Privacy & Security 

Under Cookies and Site Data click ‘Clear Data…’ and ensure the following are checked: 

  • Cookies and Site Data 

  • Cached Web Content 

Click ‘Clear’ 

  

Microsoft Edge 

On the top-right click the 3 dots > Settings > Privacy, search, and services 

Under Clear browsing data click ‘Choose what to clear’ and choose the following: 

  • Time range: All time 

  • Browsing history 

  • Download history 

  • Cookies and other site data 

  • Cached images and files 

Click ‘Clear now’

Article ID: 133
Type: Article
Classification: Connectivity / Script Issue
Created: 14 Jun 2024 15:26:52
Modified: 22 May 2025 12:49:48
Item Types: Web Browsers