[iMANAGE] - iManage Work Desktop for Windows Cannot Save the Document this Time Error

Summary

User receives the following error when trying to save a Word document:

This will usually occur for a file saved as a .DOC file in iManage. Despite the message, the document IS saved. To get rid of the message, the document file extension needs to be saved as a .DOCX file.

-          Have the document open and then go to File > Save As

-          Then change the Format to “Word Document (*.docx)” and then Save.

The next time you open the document and changes are saved, the error message should not appear.