[BC Online] - Password Reset

If user remembers password:

·         On the BC Online login page, have user click on ‘Need to change your password?’

 

·         Have user enter old password and type new one.

*NOTE* NEW passwords must only be 6-8 characters – not case sensitive - combination of letters and numbers - only special characters that can be used are @, #, and/or $ *NOTE*

           

 

If user does not remember password:

·         Log in to your BC Online account

·         Select Account Management > Submit

·         Select Account/Userid Management > Submit

·         Under the Action pull-down menu, select Reset Userid to Default Password. In the Account/Userid field, type in the ID of the user’s account to be reset. Click Submit.

*IMPORTANT* After clicking Submit, click Submit again. You should receive a message saying the password has been reset and to wait 10 minutes.

·         Once 10 minutes has elapsed, go back to the BC Online login page and click ‘Need to change your password?’.

·         Enter the user’s ID and the default password ‘olbcp1’. Create a new, simple password for the user. If for example their last password was 1manisha, their new password can be 2manisha.

*NOTE* NEW passwords must only be 6-8 characters – not case sensitive - combination of letters and numbers - only special characters that can be used are @, #, and/or $ *NOTE*

·         Tick I agree and then click Sign On. You should be able to log in to the user’s account.